Visit the CHaRM sign up page at https://accounts.blackearthcompost.com/accounts/login/

How do I prepare my items?

Sort materials into designated bags provided in your starter kit. Clean and dry items ensure recycling or reuse of all materials.

Where do I leave my items for pickup?

We ask that you leave your items in a specific pickup location like your front porch or front steps on your scheduled collection date. You can let us know where to look for your items when you complete your order. We recommend NOT leaving items out on the curb to ensure all items are recycled as intended.

When are the pickups?

Sign up for route collection or mail-in collection options at https://accounts.blackearthcompost.com/accounts/login/

How often can I schedule?

You can schedule a pickup once a month for our route collection option. Automated text and email reminders help you stay on track with your recycling schedule.

Are there item restrictions?

Each material type has specific guidelines. Some items may require special handling or TerraCycle zero waste bags. Always check our detailed accepted items list before collection.

Can I recycle broken electronics?

Yes, we accept electronics in any condition. Non-functional devices are responsibly stripped and recycled into base materials. Data security is our top priority during processing.

Can I mix material types?

No, each bag must contain only one category of material. This ensures proper sorting and maximizes recycling potential for each item. (Unless you use the Large TerraCycle Bag option 'All Plastic Packaging')

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